{"id":6685,"date":"2025-09-28T20:39:18","date_gmt":"2025-09-28T18:39:18","guid":{"rendered":"https:\/\/www.willepad.co.za\/?page_id=6685"},"modified":"2025-09-28T20:41:00","modified_gmt":"2025-09-28T18:41:00","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/www.willepad.co.za\/en\/return-refund-policy\/","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">At <strong>Willepad 4&#215;4<\/strong>, all products are shipped <strong>directly from our suppliers<\/strong> and we do not physically handle or hold stock. Due to the size, weight, and nature of our products, we have a <strong>strict no-returns and no-refund policy<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. No Returns or Refunds<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All sales are <strong>final<\/strong>.<\/li>\n\n\n\n<li>We <strong>cannot accept returns or exchanges<\/strong> under any circumstances.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Customer Support &amp; Assistance<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>While we cannot offer refunds or returns, we encourage customers to <strong>contact us<\/strong> if there is any issue with your order.<\/li>\n\n\n\n<li>We will liaise with the supplier on your behalf to <strong>assess the situation and explore possible solutions<\/strong>.<\/li>\n\n\n\n<li>Any resolution (replacement, repair, or alternative solution) is <strong>at the supplier\u2019s discretion<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Risk &amp; Responsibility<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All products are purchased at the customer\u2019s <strong>own risk<\/strong>.<\/li>\n\n\n\n<li>Willepad 4&#215;4 is <strong>not liable<\/strong> for:\n<ul class=\"wp-block-list\">\n<li>Fitment issues<\/li>\n\n\n\n<li>Damages during shipping<\/li>\n\n\n\n<li>Supplier errors<\/li>\n\n\n\n<li>Any indirect, incidental, or consequential losses<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Contact Us<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have a problem with your order, please reach out to <strong>laatwaai@willepad.co.za<\/strong>. We will communicate with the supplier and do our best to assist, but please note that we <strong>cannot guarantee a replacement or refund<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>At Willepad 4&#215;4, all products are shipped directly from our suppliers and we do not physically handle or hold stock. Due to the size, weight, and nature of our products, we have a strict no-returns and no-refund policy. 1. No Returns or Refunds 2. Customer Support &amp; Assistance 3. Risk &amp; Responsibility 4. Contact Us<\/p>\n<div class=\"klb-readmore button\"><a class=\"btn link\" href=\"https:\/\/www.willepad.co.za\/en\/return-refund-policy\/\">Read More <i class=\"klbth-icon-right-arrow\"><\/i><\/a><\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6685","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.willepad.co.za\/en\/wp-json\/wp\/v2\/pages\/6685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.willepad.co.za\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.willepad.co.za\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.willepad.co.za\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.willepad.co.za\/en\/wp-json\/wp\/v2\/comments?post=6685"}],"version-history":[{"count":2,"href":"https:\/\/www.willepad.co.za\/en\/wp-json\/wp\/v2\/pages\/6685\/revisions"}],"predecessor-version":[{"id":6688,"href":"https:\/\/www.willepad.co.za\/en\/wp-json\/wp\/v2\/pages\/6685\/revisions\/6688"}],"wp:attachment":[{"href":"https:\/\/www.willepad.co.za\/en\/wp-json\/wp\/v2\/media?parent=6685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}